Frequently asked questions

1. What is Loviia?

Loviia is an emotional intelligence messaging app designed to help couples communicate better and build a stronger, more connected relationship.

Powered by AI, My Loviia helps you rewrite your messages so they come across more clearly, calmly, and respectfully. It can also support you when you’re struggling to find the right words to express how you truly feel.

Loviia guides you in turning tension into meaningful, constructive conversations, helping you express your heart in a way your partner can truly understand.

And it’s not just for difficult moments.
You can use Loviia in your everyday communication to refine your thoughts, clarify your message, and make your exchanges more intentional, thoughtful, and caring.

2. How does My Loviia work?

When you’re writing a message, you can simply tap on My Loviia.

Loviia will analyze your text and suggest a version that is calmer, clearer, more empathetic, and more constructive.

You’re always in control.
You can choose to use the suggestion, edit it, or ignore it completely.

Loviia is here to support your communication, not to speak for you.

3. What if I don’t like a suggested rewrite?

If a suggestion doesn’t feel right to you, you have several options.

You can edit the message and adjust it to better match your intention, or simply close the suggestion and tap My Loviia again to generate a new version.

You can repeat this as many times as you’d like, within the limit of your available rewrites.

4. What if I disagree with a suggested rewrite?

Any suggestion from My Loviia is just that, a suggestion.

You are always free to modify it, adapt it, or ignore it entirely.

Loviia helps you reflect on how you want to express your message, but the final decision is always yours.

5. Does Loviia’s AI influence what I should say?

No.

My Loviia is simply a rewriting assistant that offers a clearer, calmer, and more empathetic way to express your thoughts.

You always remain in control.
You can use the suggestion, edit it, or ignore it completely.

Loviia is not here to control your communication. It’s here to help you express what you truly feel, more clearly and with intention.

6. How many rewrites can I use?

With the free version, you have access to 4 My Loviia rewrites per month.

With Loviia Plus, you get 100 rewrites each month.

Your Loviia Plus rewrites are refreshed at the start of every billing cycle.

7. What happens when I’ve used all my free rewrites?

Once you’ve used your 4 free rewrites, you’ll need to wait until the next month to receive more.

You can also choose to upgrade to Loviia Plus and get 100 rewrites each month, so you can keep communicating with clarity, emotional maturity, and stay connected without interruption.

8. How does the Loviia Plus subscription work?

Loviia Plus is available as a monthly or yearly subscription that gives you access to 100 My Loviia rewrites each month.

Your rewrites are refreshed at the start of each billing cycle, based on your subscription date.

For example, if you subscribe on March 12, your 100 rewrites will renew on April 12, then May 12, and so on.

Unused rewrites do not roll over to the next month.

Each billing cycle gives you a new set of 100 rewrites.

9. Can I cancel my subscription at any time?

Yes.

You can cancel your subscription at any time through the Google Play Store or the Apple App Store.

Your subscription will remain active until the end of the current billing period.

10. Why upgrade to Loviia Plus?

Upgrading to Loviia Plus means choosing to communicate with more clarity, more intention, and more emotional maturity in your relationship.

With 100 My Loviia rewrites each month, you can express yourself more easily, even in sensitive or challenging moments, without feeling limited.

It helps you stay consistent in how you communicate, deepen your connection, and avoid misunderstandings that can slowly create distance.

Loviia Plus supports you in building a more peaceful, conscious, and connected relationship, every day.

11. Can my partner use Loviia with me?

Yes.

Loviia is designed to be used as a couple.

You can pair with your partner and communicate directly within the app, helping you improve your communication together.

12. Is one subscription enough for both partners?

Yes.

If one partner has Loviia Plus, the other partner can also use My Loviia within their paired experience.

In this case, any rewrites used will be deducted from the subscribing partner’s monthly quota.

13. What if my partner doesn’t want to use rewrites?

You can still use My Loviia even if your partner isn’t using it yet.

In that case, My Loviia can help you rewrite your messages before sending them, express your intentions more clearly, and communicate with more calm and empathy.

Often, when one partner starts improving the way they communicate, the overall dynamic of the relationship naturally begins to shift.

14. Can Loviia really improve communication in our relationship?

Loviia doesn’t replace your relationship or your decisions.

It acts as a communication support tool.

My Loviia helps you express your thoughts more clearly, share your emotions with greater precision, and avoid impulsive reactions in sensitive moments.

Many conflicts simply come from misunderstandings in how something is expressed. Loviia helps you turn those moments into calmer, more constructive conversations.

15. Is Loviia useful even if our relationship is already going well?

Yes.

Loviia isn’t just for difficult moments.

You can also use it in your daily communication to clarify your thoughts, express your emotions, write more thoughtful messages, and improve the quality of your everyday interactions.

You can use Loviia simply to make your communication more intentional and more caring, even when everything is going well.

16. Can Loviia replace real conversations with my partner?

No.

Loviia never replaces direct communication between two people.

It’s simply a support tool that helps you find the right words, express your emotions, and avoid misunderstandings.

Real conversation always remains at the heart of your relationship.

Loviia helps you prepare for more mature and constructive conversations in real life.

17. How does the My Pulse feature work?

The My Pulse feature invites you to do a simple emotional check-in.

You can select how you’re feeling in the moment, identify the emotional need behind it, and share it with your partner.

This helps couples better understand their emotional states, strengthen their emotional connection, and build more intentional and meaningful communication.

The emotions and needs offered in the app are inspired by modern relationship psychology and Nonviolent Communication (NVC).

18. Are my conversations private?

Yes, 100%.

Privacy is a top priority for Loviia.

Your conversations, photos, and voice messages are protected with end-to-end encryption.

Your data is never used for advertising purposes and is never sold to third parties.

Your conversations remain strictly private between you and your partner.

19. Does the app read my conversations?

No.

Loviia does not read your conversations.

When you request a rewrite with My Loviia, only the text you choose to submit is processed by the AI.

These requests are handled in an anonymized way and solely for the purpose of generating the rewrite you requested.

The AI does not know your identity or your partner’s identity.
It only processes the text you provide to generate the requested rewrite.

20. Does the AI store my messages?

No.

Rewrite requests are processed only to generate the response you asked for.

Loviia does not store your messages for any other purpose.

21. Can the AI access all my conversations?

No.

The AI does not automatically access your conversations.

It only processes the text you choose to submit to My Loviia for a rewrite.

This text is handled in an anonymized way, without knowing your identity or your partner’s.

My Loviia is designed with a strong focus on protecting your privacy and the confidentiality of your conversations.

22. Is my data used to train the AI?

No.

Your conversations are not used to train AI models.

Protecting the privacy of your exchanges is a top priority.

23. Why can I trust Loviia?

Loviia was created with a simple goal in mind:

To help couples communicate with more clarity, empathy, and respect.

The app is built on the principles of conscious communication, modern relationship psychology, and Nonviolent Communication (NVC).

Loviia does not replace your relationship.
It simply helps you express what truly matters to you and improve the way you communicate with your partner.

24. Does Loviia replace a therapist, psychologist, or couples counselor?

No.

Loviia is a support tool designed to help improve communication within your relationship.

It does not replace a therapist, psychologist, couples counselor, or any mental health professional.

Loviia can help you express your emotions more clearly, clarify your messages, and encourage more constructive conversations, but it is not a form of treatment or professional therapeutic support.