Terms of Service – Loviia
(September 2025)
1. Publisher
The Loviia app is published by Elviia Group, LLC, registered in the State of Delaware (USA).
Contact: [email protected]
2. Purpose of the Terms of Service
These Terms of Service (ToS) define the rules for accessing and using the Loviia app, which offers the following features:
Relational communication service (Loviia Com), including private messaging and AI-assisted message reformulation.
Relational diagnostic (Loviia Diagnostic), designed to assess the couple’s maturity and relationship dynamics.
Personalized coaching and guidance, including modules, daily challenges, and tailored advice.
Emotional and relational tracking, allowing users to express feelings (emojis, moods, mantras) and receive insights.
Shared financial management space (Loviiia Thrift), with a joint budget table and personalized financial advice generated by AI.
Personalized relational suggestions, such as romantic date ideas generated by AI, as well as important relationship-related notifications.
3. Acceptance of the Terms
By using the app, you fully accept these Terms of Service.
If you do not agree, you must stop using the app immediately.
4. Account creation and access
Access to all features of the app requires creating an account with a valid email address.
The user agrees to provide accurate information and to keep it up to date.
The app is restricted to users aged 18 and over.
5. Use of the app
The user agrees to:
Use the app in compliance with applicable laws and the rights of third parties.
Not use Loviia for illegal, defamatory, discriminatory, or privacy-violating purposes.
Respect the personal and confidential nature of the services (especially exchanges through Loviiia Com).
6. Paid services, trial and subscriptions
Access to Loviia and all its features is only available through a limited paid trial (Loviiia Seven Days) or a paid subscription (Loviiia Premium).
The Loviiia Seven Days trial is a one-time symbolic paid offer per couple, providing full access to all services for 7 days.
After the trial, users must subscribe to a Loviiia Premium plan to continue using the app.
Payments are processed exclusively through Apple App Store and Google Play Store (in-app purchases).
Subscriptions renew automatically unless canceled by the user via their Apple/Google account.
No refunds will be made outside the conditions provided by Apple/Google.
7. Intellectual property
All content and features of Loviia (texts, logos, AI engine, interfaces, databases, etc.) are protected under intellectual property laws.
Any reproduction, distribution, or unauthorized use is prohibited.
8. Liability
The publisher undertakes all reasonable efforts to ensure availability, security, and reliability of the service but cannot guarantee uninterrupted access or error-free operation.
The user remains responsible for how they use the app and its content (e.g., messages exchanged).
Advice and reformulations generated by AI are intended for guidance purposes only and do not replace professional medical, psychological, financial, or legal consultations.
9. Account suspension and termination
The publisher reserves the right to suspend or terminate a user’s account in case of violation of these ToS or abusive use of the app.
The user may request account deletion at any time through the app settings.
10. Personal data protection
User data is collected and processed in accordance with the Loviia Privacy Policy, available in the app and on the official website.
11. Modification of the Terms
The publisher reserves the right to amend these Terms at any time.
Users will be informed via the app or by email.
Continued use of the app after modifications constitutes acceptance of the new Terms.
12. Governing law and jurisdiction
These Terms are governed by the laws of the State of Delaware (USA).
In case of dispute, the courts of Delaware shall have exclusive jurisdiction, unless otherwise provided by law.